It is extremely important that you know the hotlines that you can call in case of an emergency in Dubai, whether it be an accident, a medical emergency, a fire at home, or a power outage.
In case of an emergency, here is a useful list of all the numbers you can call in the UAE.
UAE emergency response services are easily accessible via three-digit numbers.
999 for Police
998 for Ambulance
997 for Fire Department (Civil Defence)
996 for Coastguard
991 for electricity failure
In the meantime, it is important that you contact them only in an emergency situation so that they aren’t swamped with queries that can be answered by other authorities. If you wish to contact the police for a non-emergency situation, like a minor accident without human injury, the customer service number for the police department is 901.
The UAE authorities set up emergency contact centers to provide assistance to citizens, residents, and tourists in the wake of the global coronavirus pandemic. With the hotlines, people can voice their health concerns and receive accurate, official information about COVID-19. If you want to schedule an appointment for a COVID-19 test or vaccine, you can use the helplines:
Ministry of Health and Prevention – 800 11111
Abu Dhabi Department of Health (Estijaba service) – 800 1717
Dubai Health Authority – 800 342
If you are concerned about harassment or safety, you can also contact dedicated contact centers confidentially to report any incidents.
Abu Dhabi Police – Aman service on 8002626 or send SMS to 8002828
Dubai Police – Al Ameen service on 8004888 from within the UAE or on +9718004888 from outside the UAE
Sharjah Police – Najeed service on 800151, or send an SMS to 7999.
Ministry of Interior – 800 5000
Violence against women and children
The Ministry of Interior’s (across the UAE) child protection hotline is 116111
Community Development Authority (Dubai) – 800 988
Ewa’a Shelter for Women and Children – 800 7283 (8 am to 10 pm, seven days a week)
Dubai Foundation for Women and Children – 800 111
Child Protection Centre (Sharjah) – 800 700
Woman’s protection center in Sharjah – 800 800 700
Foundation for Children and Women (Ajman) – 800 446292 (800 HIMAYA)
Aman Centre for Women and Children (Ras Al Khaimah Police) – 07 2356666
You can report animal abuse by contacting
MOCCAE (Ministry of Climate Change and Environment) hotline – 800 3050
Dubai Municipality hotline – 800 900