E& and du users guide to free eSIM activation in UAE: Step-by-step instructions

E& users guide to free eSIM activation in UAE: Step-by-step instructions

Are you tired of dealing with those tiny SIM (Subscriber Identity Module) cards? Well, it’s time to embrace the future with an eSIM, the virtual alternative that is directly embedded in your smartphone. The good news is that you can now switch your physical SIM for an eSIM free of charge, due to UAE-based telecom providers – Etisalat by e& and du.

Now, let’s dive into all the essential information you need to know about this exciting development.

Advantages of switching to an eSIM:

Ready to make the switch? Here’s what you need to do:

1. Check compatibility:

Ensure that your phone is compatible with eSIM technology. This feature is available on the latest iPhone models, certain Android devices, and other gadgets such as smartwatches. To determine if your smartphone supports eSIMs, navigate to the network or cellular settings in your device’s menu.

2. Download your telecom provider’s app and have a UAE Pass account:

 1. For etisalat by e& users:

You can easily switch to an eSIM by using the ‘My Etisalat’ app and logging in with your UAE PASS account. This convenient method eliminates the need to visit a store or customer center. The UAE Pass serves as the authorized digital identity for both citizens and residents, and it is seamlessly connected to your Emirates ID.

2. For du users:

Here are the steps to convert your physical SIM into an eSIM, according to du:

  1. Open the du app and tap on the three dots located next to your current plan.
    2. Choose ‘Manage SIM’ from the available options.
    3. Select the number you wish to convert to an eSIM.
    4. Verify your identity by using your UAE Pass.
    5. Grant the app permission to access your Emirates ID through the UAE Pass app.
    6. Agree to the terms and conditions, then tap on ‘Convert to eSIM’.

Once your request is confirmed, the eSIM will be officially installed. You will need to activate the eSIM in your phone’s settings.

Please note that the offer for free eSIM activation is only available for a limited time for du and etisalat by e& customers.

By following these steps, you can easily convert your physical SIM into a more convenient and flexible eSIM. Enjoy the benefits of a digital SIM card without the hassle of carrying a physical one.

3. Virgin Mobile:

According to the official Virgin Mobile website, there are no additional fees associated with activating the eSIM. However, the process for switching to an eSIM may differ depending on the type of phone you own.

For iOS users, the eSIM service can be activated conveniently through the dedicated ‘Virgin Mobile UAE’ app.

On the other hand, Android users are advised to seek assistance by visiting a Virgin Mobile store for a seamless transition to an eSIM.

3. Activate the eSIM:

After your mobile service provider approves your request for an eSIM, which typically takes just a few minutes, you will receive detailed instructions on how to configure the eSIM on your phone.

Also Read: Do you have a problem with your landline or mobile phone connection in the UAE? Here’s how you can raise a complaint

Exit mobile version