Whether you are in Saudi Arabia for Umrah or to explore the country, it is essential to access emergency contact numbers for assistance when needed.
The Saudi Ministry of Hajj and Umrah (MOHU) has provided dedicated contact numbers for Umrah pilgrims and visitors:
- 1966 – This is the unified call center number, which can be dialed from a Saudi-issued SIM card. The call centre provides support for inquiries related to your stay, Umrah procedures, and more.
• +966920002814 – If you are using an international number, you can call this number to reach the Unified call center.
• 911 – For emergency and security situations.
• 937 – For health inquiries and access to healthcare support.
Having these contact numbers readily available can ensure that you receive the necessary assistance during your time in Saudi Arabia.
Umrah visa
The Ministry has clarified that visitors are allowed to perform Umrah on all types of visas, including:
- Personal and family visit visas
- Transit visas
- Work visas
- Electronic tourist visas.
If you are planning to visit Saudi Arabia on any of the approved visas, you have the opportunity to perform Umrah. However, it is important to first register on the Nusuk app. This app, available for Apple, Android, and Huawei devices, serves as the official guide to Mecca and Medina. It offers valuable information on immigration requirements, Umrah group packages, necessary rituals, and details on key sites in Mecca and Medina that pilgrims can explore.
Additionally, you must schedule a specific date and time for your Umrah, as well as reserve a slot for Al Rawda Al Sharifa in the Prophet’s (PBUH) mosque. This ensures a smooth and organized experience during your pilgrimage.
Also Read: Al Hosn app: How to generate Umrah vaccine certificates