Whether you are a resident of the UAE or a visitor, losing your passport might cause you great anxiety. However, you can swiftly file a police complaint in order to apply for a new passport in the UAE thanks to clever services provided by UAE police officials.
These are the procedures you must take in Dubai to apply for a new passport if you find yourself in a scenario where you have lost this crucial document.
How to issue a lost passport certificate in Dubai?
Through the Dubai Police’s online service, you can obtain a “lost passport certificate” within 24 hours after applying. However, since your passport is one of the papers you must attach when applying for the service, you must have a scanned copy of it in order to apply for the process online.
You must first get in touch with your embassy or consulate to request a photocopy or scanned copy of your passport if you don’t already have one.
Where can one apply?
You can apply for the lost passport certificate through:
- Dubai Police app – ‘Dubai Police’ available for both Apple and Android devices
- Smart Police Station
- Dubai Police website – dubaipolice.gov.ae
How to apply for a lost passport certificate in Dubai?
A missing passport certificate can be requested via Dubai Police’s “lost items” programme. Follow these steps to finish the procedure on the Dubai Police website:
- Visit the link: https://www.dubaipolice.gov.ae/wps/portal/home/services/individualservicescontent/lostitemsDetails/!ut/p/z0/04_Sj9CPykssy0xPLMnMz0vMAfIjo8zi_T29HQ2NvA18_X1D3QwCLV2cgjx9HY1dQs30g1Pz9AuyHRUBkK96Mw!!/?lang=a
- Press the green “Access service” button.
- Since any lost item can be reported using this service, you must choose which category the missing item falls within. Select “papers” from the drop-down box if you have misplaced your passport. Then select “passport” as the sub-category.
- Type in your email address and mobile number.
- Enter the passport number next.
- Next, enter your name exactly as it appears on your passport.
- Next, select the issuing country from the drop-down box.
- Next, decide if you want a regular, diplomatic, official, or VIP passport. Select the appropriate passport-type for you.
- Type your passport’s expiration date.
- Type in your birthdate.
- Upload a copy of your passport.
- The next step is to pinpoint the whereabouts of the lost item, such as where you last saw or left your passport.
- Next, select the day the passport went missing.
- Click “submit” when the application is finished.
- After completing the application, you must use a debit or credit card to pay for the service to issue the certificate.
- You will get the transaction number by SMS and email when you make the payment. If further action is required, please call this number.
- Within 24 hours, you will receive the missing passport certificate through email.
According to Dubai Police, you should go to your nation’s consulate or embassy if you don’t have a duplicate of your passport.
Cost of issuing a lost passport certificate
According to the Dubai Police website, these are the fees for the service:
- Dh50 for the lost passport certificate
- Dh20 for knowledge and innovation fees
If you apply for the certificate in person through the Smart Police Station, the cost of the certificate will be Dh100.
You must next go to your country’s embassy or consulate to begin the process of getting a new passport issued after receiving the lost passport certificate.