Etisalat is one of the biggest telecom companies in the Middle East. In an August 11 announcement, Etisalat of Abu Dhabi confirmed that Etisalat bills for the previous month’s usage were due on the 15th of every month, starting on the first of the month.
You have until August 15 to settle your bill if your bill is drafted on August 1 for your July usage.
Besides avoiding recurring reminders, customers will also avoid a Dh26.25 reconnection fee inclusive of VAT by paying their bills on or before the due date.
Options to pay the bill:
- Visit the website – Etisalat.ae or
- Check out the ‘My Etisalat UAE’ app for Apple and Android or
- Dial 101 or 125 to access the self-service option or
- There are payment machines located in various public areas or
- Internet banking options
Prior to any service disconnection, you will receive a notification to pay your bill on the due date. You can set up an auto-pay service so that a fixed amount or the full amount of the bill will be automatically deducted from the customer’s credit card on the due date.
2G switch off:
The Telecommunications and Digital Government Regulatory Authority (TDRA) has announced that Etisalat will gradually switch off its 2G network by the end of 2022.
Despite this transition and modernization, the authority has assured that it would continue to support these endeavors.
Reneewing your Etisalat sim card online:
According to Telecom Regulatory Authority (TRA) policy, customers must renew their Etisalat mobile numbers (SIM) by updating their profiles with all necessary details. Registering mobile accounts is mandatory, and failure to do so could result in the number being deactivated. Here’s how to renew your registration:
- You can use the official Etisalat website, the Etisalat UAE app, or any Etisalat outlet/payment machine
- Update your profile’s ID information on your profile page
- Please specify the mobile phone numbers and SIM cards in your name that you would like renewed
- Online sim registration for Etisalat allows you to keep multiple numbers
- Keeping the numbers you want, the rest will be disconnected and removed
- Mobile numbers registered with an ID will remain active as long as the ID is valid
- After the ID expires, you will need to register the numbers again
- No registration will be renewed after ID expiry, so all numbers associated with the ID are deactivated
- For UAE Nationals: Valid Emirates ID
- For GCC Nationals: Valid Emirates ID or valid GCC ID or valid GCC passport
- For UAE Residents: Valid Emirates ID
- For people of determination: People of determination card and Emirates ID
- For Government Employee: Government Decree, valid Establishment Card, valid Emirates ID, and passport page of the authorized person
- For Business Entities: Trade license and valid Emirates ID and passport page of the authorised person