Have you ever left your car parked outside for a few hours only to come back to discover damage and some minor scratches? You can make a report for an “unknown traffic accident” if the driver who hit your car is not at the site.
But what happens if your phone isn’t connected to Wi-Fi or has no data? Instead, you can report a traffic accident to the police at the closest petrol station.
The Emirates National Oil Company (ENOC) and Dubai Police have partnered on the new “On-the-Go” programme, which enables drivers to report “unknown traffic incidents” or minor traffic accidents at ENOC service stations in Dubai.
How does one report a traffic accident at a petrol pump in Dubai?
Visit the closest ENOC station in Dubai, and a staff member there will notify Dubai Police of the accident.
The worker will first take a photo of the damage. After that, you must provide information on your car, including its licence plate, driver’s licence number, and cell number.
The vehicle owner will receive a confirmation SMS and transaction number when the report has been filed, allowing them to track the case.
Through the Dubai Police app
As an alternative, you can register a report in a few minutes by using the Dubai Police app, which is available for Apple and Android devices.
Cost
The service fee for filing an anonymous traffic report is Dh420.
How to report an unknown traffic accident through the Ministry of Interior?
You can file a complaint using the Ministry of Interior (MOI) app if the accident happened in any other Emirate, such as Abu Dhabi, Sharjah, Umm Al Quwain, Ras Al Khaimah, or Fujairah.
Also Read: Avoid Traffic with the help of the app